Shipping & Returns

SHIPPING

All orders placed will be dispatched on the next working day.

Malayan Wolfpack currently ships out locally within Malaysia as well as Singapore.

Shipping rates are as follows:

MALAYSIA 
Orders above RM100 - FREE Shipping
Orders below RM100 - RM7 per order

SINGAPORE
Flat rate of RM35 applies on all orders to Singapore

DELIVERY TIME
West Malaysia : 2 - 3 working days from the date of order
East Malaysia : 5 - 7 working days from the date of order
Singapore : 5 - 7 working days from the date of order

RETURNS

Malayan Wolfpack offers a 14-day money back guaranteed for orders made via the Malayan Wolfpack website.

This Return Policy is only applicable for orders made via www.malayanwolfpack.com

If there’s any sign of manufacturing defect on the item that you have purchased or if you find that the product does not fit you well, you may return the product within 14-days for an exchange or a refund less transaction charges incurred during order.

Postage is to be borne by the customer in the event of an exchange or return. In order to be eligible for a return/exchange, your item must be unused/unwashed and in the original packaging. Returned item(s) must be attached with tags. (Please be sure to not discard any packaging materials). Approval for return must be obtained by sending a request via the "CONTACT US" tab to notify us prior to returning the order. 

Upon approval, you will receive a return address.

Refund Process

Refunds are typically issued via your preferred payment method indicated while placing your order. 

Vast majority of refunds takes approximately 14 working days for us to get your package at the Return Centre, inspect your return, process it into inventory, and complete your refund.